FREQUENTLY ASKED QUESTIONS

Is my cellphone compatible with 4G LTE in USA?

High-hend and new smartphones are most likely to at least connect in 3G H+. iPhone 6 and onwards models will connect in 4G LTE.Android smartphones exist in a variety of models

What's the roaming option in Canada & Mexico?

This feature is just accessible on T-Mobile and AT&T plans. Your Data, unlimited calls and texts are going with you to Canada & Mexico. Be sure to allow Roaming mode in your cellphone.

Is my cellphone should be unlocked / sim free?

Sure, your cellphone needs to accept a sim card from one other provider than your current one. The quickest strategy to know it’s to insert a sim card from one other provider. If the network shows up, your cellphone is unlocked.

In case you purchased your cellphone in a store and not with your provider, it’s greater than more likely to be unlocked already.

Should you purchased your cellphone along with your provider you might have to contact him straight.

What are the coverage differences between T-Mobile & AT&T?

In term of internet speed and coverage T-Mobile & AT&T are nearly an identical. In some rural areas, one provider will have coverage while the other one not.

What's the delivery time for the sim card?

 10 to 15 business days to worldwide.

An express delivery possibility is offered to

Worldwide with assured 3 days delivery (besides vacation)

The price and exact delivery date might be indicated on the payment page as soon as your full address is filled.

WHAT HAPPENS TO THE PHOTOS, APPS, EMAILS ETC ON MY PHONE?

Swapping SIM Cards would not change or delete the images, apps, emails or settings in your cellphone. These are all saved in your cellphone, and never on the SIM Card.

WILL I GET A USA MOBILE NUMBER?

Your USA cellular number is allocated when your SIM Card is activated on the date you choose in your order. As soon as your SIM Card connects to the network upon arrival within the USA simply verify in your cellphone settings to find out your USA cellular number. If you’ll want to know your USA cellular number previous to departure you may contact us

HOW AND WHEN DO I ACTIVATE THE SIM CARD?

Your USA SIM Card comes pre-activated and prepared for instant use from the date you specify in your order. No additional activation steps are required when you land within the USA. The SIM Card will begin working instantly upon landing within the USA.

HOW DO I ORDER TWO OR MORE SIM CARDS?

If you wish to order two or extra SIM Cards, simply add one to your buying cart, then proceed buying and add the second and many others SIM Card to your cart. Then checkout. You’ll only be charged one delivery cost.